Over half of all our records today are event-driven case records. Failure to properly understand and deal with case records leads to the unravelling of too many modern electronic records management projects. It remains deeply problematic in some electronic recordkeeping software. Few RIM professionals today understand it well enough to know how to manage them in an electronic setting. Don’t be the next victim of this – attend this session to face case records head-on, and get equipped to manage case records correctly once and for all. nce their organization and improve communication and collaboration 

This presentation is designed to give attendees actual steps they can implement immediately in their program to improve RIM buy-in and gain allies throughout their organization. "