Lewis S Eisen, JD, CIP, CVP is the author of the international bestseller How to Write Rules that People Want to Follow: A guide to drafting respectful policies and directives, 3rd Edition. He combines his experience practising law with 20 years of business consulting and 12 years' experience as an Information Management specialist in the federal government. Lewis shows people how to shift their organization’s policy writing culture from confrontational to cooperative, and his approach to drafting policies using respectful language has been adopted at organizations across the US, Canada, and Europe.